Zoom launches hardware subscription service

Zoom launches hardware subscription service

Zoom Video Communications has announced that it has launched Zoom Hardware as a Service (HaaS) to make it easier for businesses to leverage the full potential of its video conferencing software. The company has partnered with a number of third-party hardware...
Managed service providers facing more attacks than ever before

Managed service providers facing more attacks than ever before

Cyberattacks involving compromised Managed Service Providers (MSPs) are on the rise according to a recent warning sent to private sector and government organizations by the US Secret Service. MSPs are a particularly attractive target since a single MSP can service a...
New AWS programming service will automatically fix bugs in your code

New AWS programming service will automatically fix bugs in your code

Writing top-quality code may be about to get a whole lot easier thanks to a new release from Amazon Web Services. AWS has announced the launch of CodeGuru, a programming tool that uses machine learning to squash bugs, fix errors and suggest improvements in lines of...
HPE reveals new iteration of GreenLake cloud as a service

HPE reveals new iteration of GreenLake cloud as a service

HPE has announced a series of enhancements for its GreenLake on-premises managed computing service aimed at helping organizations safeguard their most important assets and make the most of their data. HPE GreenLake already brings the cloud experience to apps and data...
Why human contact is still key in customer service

Why human contact is still key in customer service

Picture the scene. You’ve been on hold for 15 minutes, you finally get through to someone on the helpdesk to explain your query before they realize you’ve come through to the wrong department. After a few rounds of contact center tennis, you finally get your issue...